Category: Distributor of the Year
To recognize the EP Henry Authorized Hardscaping Distributor Company that best exemplifies a commitment of excellence to contractors and homeowners with the quality of its service, product selection, logistics, value, display, delivery and other offerings. You may only vote for one nominee.
Miller Brick
Miller Brick provides the highest quality service by allowing our customers and contractors to make their own decisions. They discuss in depth all the options with you but let you make your own decision because after all, it’s your project.
Product Selection: Miller stocks full lines of EP Henry products.
Logistics: Same day delivery available, next day standard.
Value: Exceptional value when compared to competitors in the area.
Contractor Training: Host many contractor events and have full list of ICPI and NCMA classes in the area at all times.
Knowledge and Know-How: With 60 years in the business Miller Brick has seen it all and has a full staff comprised of experts in the field.
Consumer-Friendly Store/Displays: Miller Bricks massive and highly detailed display is clearly labeled for customers to identify products. Even better, someone at Miller is always available to walk the display area with the customers and discuss each product in depth.
Describe Your Business Strategy and Approach: At Miller Brick Co we strive to be an asset to our customers, not just a sales force. We discuss in depth every single option and facet of the project in question before the customer makes their purchase. We also work very closely with our contractors and use their feedback.
Describe Your Business Results: Miller Brick is thriving even in this down economy. We find that our exceptional service has pushed us to the forefront while competitors with lower service standards have fallen off.
Describe Your Efforts supporting and elevating the professionalism of the Industry: We host frequent contractor education events and promote ICPI and NCMA events in our area to all of our contractors. We attend national and regional trade shows to stay abreast of all the newest happenings in the business.
Ernest Maier
Years in Business: 85
Number of employees: 89
Industry associations: NCMA, ICPI, ASLA, AIA
Quality Service: Field service/installation knowledge
Product Selection: Largest inventory, partial pallets
Logistics: Fleet of delivery equipment
Value: One stop shop w/ competitive prices
Contractor training: Industry professionals on staff,
Knowledge and Know-How: Full service design center
Consumer-friendly store/displays: Recently renovated displays, including permeable parking
Describe Your Business Strategy and Approach: Aggressive approach with more knowledgeable sales staff , full inventory, and prompt in-house delivery.
Describe Your Business Results: Grew to be EP Henry’s largest distributor in 2010
Describe Your Efforts supporting and elevating the professionalism of the Industry: Very active in NCMA and AIA programs.
Standard Concrete Products
Quality Service: Dedicated, knowledgeable well trained staff
Product Selection: All EP Henry products are stocked
Logistics: We have our own delivery fleet
Value: EP Henry is the only line we stock (exclusive)
Contractor training: “Contractor Days” installation “Hand on” demo’s
Knowledge and Know-How: All staff in sales dept. are trained in all aspects!
Consumer-friendly store/displays: Huge display
Describe Your Business Strategy and Approach: We are an exclusive distributor. We have a large, fully functional display of the products, a brand new website and a very knowledgeable and well-trained staff.
Describe Your Business Results: We have customers from a 4 county radius that have been doing business with us for many years
Describe Your Efforts supporting and elevating the professionalism of the Industry: At least once a year we a a “Contractor Day” where we have seminars and actual hands on installations.
Penn Stone
Quality Service: Penn Stone’s commitment to customer service focuses on our experienced and flexible staff, delivery, and inventory. Our hardscaping staff is the most experienced in Lancaster County, and includes an outside hardscaping sales representative with over ten years experience at Penn Stone and an inside hardscaping specialist who is a former hardscape installer. Penn Stone employs experienced drivers operating a fleet of vehicles including boom trucks, flatbeds with all-terrain forklifts, and dump trucks with the goal of consistent on-time delivery and outstanding jobsite placement.
Product Selection: Penn Stone offers Lancaster’s most extensive selection of concrete hardscaping and natural landscape stone as well as complete outdoor living solutions for landscape lighting, outdoor kitchens, and outdoor fireplaces & firepits.
Logistics: We strive for maximum efficiency and minimum turnaround time for our customers by utilizing both contract haulers and company drivers to offer timely delivery of in-stock products and to maintain short lead-times and quick delivery of non-stock items.
Value: We aim to deliver exceptional value by minimizing contractors’ time concerning themselves with material logistics and maximizing their productive time on the job. We offer products covering a wide range of competitive price-points with no extra charges for delivery.
Contractor training: We have a long track record of offering free in-house seminars on a wide variety of topics, including installation training, new product presentations and business management workshops. We also actively promote other industry training opportunities to our contractor customers.
Knowledge and Know-How: Our sales staff is the most knowledgeable in Lancaster County, with over 125 years of combined experience among seven employees, including six employees with ICPI certification, and a hardscaping specialist who is a former installer with extensive jobsite experience. We are one of the most experienced hardscaping suppliers in the Mid-Atlantic region, with over 20 years as an EP Henry distributor.
Consumer-friendly store/displays: We feature a color-palette display showing every EP Henry paver and wall color in both standard and tumbled finishes.
Describe Your Efforts supporting and elevating the professionalism of the Industry: We strongly encourage all contractors to commit to ongoing professional development and certification. We strive to advise homeowners to consider professional landscape design and construction, as well as encouraging them to ask prospective contractors what professional certifications they hold. We have also worked with Lancaster’s premier landscape contractors to present the Outdoor Living Showcase, a tour of professionally designed and installed local landscapes, with the goal of showing local homeowners the value of hiring a qualified professional for their outdoor living improvements.
Alenco Fence and Supply
Quality Service: We have been in business over 35 years. We believe in honesty and kindness!
Product Selection: We keep a good amount in stock and what we do not have we get in 1 to 2 days max!
Logistics: Great! We usually make our deliveries with in 1 or 2 days of orders
Value: Great Product for a Great Price!
Contractor training: However the contractor needs help we give it to them
Knowledge and Know-How: We try our best to stay on top of the latest
Consumer-friendly store/displays: All over our showroom, catalogs, internet and displays
Describe Your Business Strategy and Approach: Our strategy is simple… We give our customers a fabulous product @ great prices and terrific customer service
Describe Your Business Results: Handle the situation as soon as it happens, do whatever it take to make the customer happy
Describe Your Efforts supporting and elevating the professionalism of the Industry: We support professionalism in every business – we are no different.
V&S Landscape Supply
V&S Landscape Supply has been a family owned and operated business for more than 20 years. Our goal is simple: to provide you with top-of-the line products and service that will ensure success of any landscape project. Quality is the cornerstone of any successful project. At V&S, we carry top-of-the line products for landscapers and homeowners. As your authorized dealer of the first-class EP Henry products, we have the products you need to bring your vision to life.
Pricing out a job? Seeking some expert insight for your next project? Our team of highly trained professionals is available to assist you with all of your needs. To be the best, we have to provide the best. That goes for service, equipment, and products. When you work with V&S, you work with a partner that you can trust.
Voting has closed.
